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Sunday, September 23, 2012

Can your customer rely on your mobile site?

We often talk about speed and optimization, but site reliability is just as important to get your customers to repeatedly visit to your mobile site and build brand loyalty. According to the Keynote Mobility Survey, 48% of smartphone users experienced a problem with loading errors and the inability to open the page.

This can be a frustrating experience for mobile users and a good reason to either not come back or visit your competitors mobile site. 

There are a few standard practices to combat the pitfalls of bad performance, and continuous monitoring & testing is the best way to find out when and where your mobile site is failing. Finding issues before your customers do and fixing them quickly is the key to scoring well in terms of website reliability

Who does reliability right?

Keynote keeps running measurements of mobile websites from several industries on our KeynoteMobile Performance Indices. On any given week we can see different companies at the top of the list for reliability. But if you follow the weekly indices long enough you'll see that the companies that rank best tend to be the same, suggesting a greater attention to mobile website availability. For the week ending September 9th, here's who were on top

Learn more about:

1. Why Web Load Testing?

2. How to monitoring site

3. Free website monitoring 

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