Mobile Monitoring & Analysis - Develop your own expertise in-house.

The first step in improving the user experience for mobile content, services, and applications begins with mobile monitoring and collecting the right mix of performance data. Once you’ve collected that data, the next step is to understand it and make the right decisions to improve your service quality. This is where the challenge lies. It requires time, resources, and expertise to analyze data and make actionable decisions. You can add headcount and develop your own expertise in-house. However, an outsourced solution is often more cost-effective and can instantly bring a broader base of knowledge right to your fingertips.

The mobile portal adapts the company’s standard portal to a form factor that works with mobile devices and can be accessed over various mobile carrier networks. When a user makes a request using a mobile device, the server automatically determines what device the request has come from and returns content that has been adapted to that device—for example by offering fewer graphics and text fitted to the mobile device’s smaller screen.

Mobile Monitoring Strategies

The mobile environment does not consist of a single delivery system to a standardized device interface. Therefore, different strategies need to be deployed to monitor different types of content. Both emulated devices and real devices are employed for mobile monitoring, and a review of both content delivery and monitoring objectives will help determine when each should be used.

Real device monitoring is the only choice. For example, the growing popularity of smartphones has led to a growing market for native applications residing on a device.

However, many classes of applications and services that can be monitored using device emulation.Emulated device monitoring is well suited for websites and services that are accessible by a broad range of mobile devices. These devices range from simple-feature phones to sophisticated smartphones. Many Websites and services require only a browser to render the page and do not depend on the operating system of the device (for example,SMS)

Read more on Mobile Monitoring Strategies and Mobile Browser compatibility

Mobile Testing Challenges

More than finding errors, the ideal goal of testing should be to understand the quality of offering. Its working, Does it function as planned? Will it meet the customers needs?, etc.

There are unique challenges when it comes to mobile application testing. The challenges of mobile testing will present you with tradeoffs that you will need to consider and choices that you need to make about the mix of different techniques and methods that you will use in testing. Each testing option you consider will have pros and cons associated with it, and you will probably find that no one testing option  will be completely satisfying. Rather, you will need to consider a testing strategy that combines different testing options that together provide you with the best overall testing result that balances the tradeoff between cost, quality, and time to market.

Read More on Mobile Testing Challenges