Many Websites and services require only a browser to render the page and do not depend on the operating system of the device (for example, SMS). To accurately monitor such services on a broad range of possible combinations in the mobile ecosystem, the mobile monitoring solution needs to be able to emulate the vast array of devices available. A diagnostic capability helps to quickly pinpoint the root causes of failures when something goes wrong. Emulation technologies must contain, along with a wide range of device profiles, an awareness of the multiple factors comprising the end-user experience.
Emulated mobile device monitoring can be performed by content owners in two separate modes:
● Over the air mobile monitoring for true end-user experience
This requires a measurement solution that truly emulates the entire technology behind mobile downloads—including the actions of the operator network that sits between the Web server and the end user’s device.
● Direct over the Internet monitoring to measure only the availability of content without the impact of operator networks
By using this method, you can quickly identify the root cause of failures experienced by end users.
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