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Tuesday, May 31, 2011

Competitive monitoring and analysis with precise and accurate data

Mobile network quality is often cited as the top reason in selecting a mobile carrier. Consequently vast resources are allocated to monitoring internal operations. But if that’s all that’s being done, you’re only getting half the picture.

Carriers and infrastructure providers looking to get a comprehensive view of the performance and end-user experience take the additional step of benchmarking against their competitors. It requires time, resources, and expertise to analyze data and make actionable decisions. This testing helps you understand industry standards and take the actions needed to stay ahead of the curve. After all, maintaining the highest standard in service performance is of paramount importance when it comes to retaining customer loyalty. An important step is improving the user experience for mobile content, services, and applications begins with mobile monitoring and collecting the right mix of performance data. 

Monday, May 16, 2011

A Comprehensive Mobile Monitoring Solution

The demand for enhanced mobile applications, content and services is growing. Keynote Systems’ Mobile Application Perspective gives you a powerful test & measurement solution to keep up. As a real-time on-demand solution, the mobile application  testing and monitoring solution allows you to ensure quality before you push out dynamic content and mobile Web services to live environments.

The first step in mobile testing or monitoring content and mobile Web based services is to pick a desired handset model from over 1,600 available in the library. Mobile Application Perspective will then simulate transactions from the handset you choose across a live network. You can use the worldwide carrier profile to direct transactions across your mobile network of choice. Within minutes you can report on transaction details for any transaction, using any handset model, around the world. You can test mobile content by quickly switching handset models, or carrier networks. This way you can cover more devices and networks all from your desktop.

Tuesday, May 10, 2011

Cloud Computing Insights

In a private network world you would have to build and pay for a lot of stuff yourself: multiple data centers, double the hardware, internet access connections on opposite sides of the building, etc. Very quickly the cost of high availability gets prohibitive, locking out all but the deepest of pockets. 

With Cloud Computing,  having access to redundant data centers is just a matter of purchasing the right performance monitoring tools and the engineering time in programming your applications and operational systems to take full advantage of on demand resources. In the end you only pay for what you use of the infrastructure, not what you might need as is the case when doing it yourself. 

Cloud Computing is not outsourcing, this implies a transfer of risk and responsibility. Cloud Computing is a powerful tool to increase performance and availability many fold while reducing costs, if it’s used correctly.

Monday, May 2, 2011

Interactively Test and Verify Mobile Content

Mobile is the fastest growing mode of access for online content. The biggest challenge associated with the success of mobile content is assuring your users can quickly access it no matter what device they are using.

When it comes to a mobile device simulator, MITE - a desktop tool by Keynote Systems lets you interactively test and verify mobile content by emulating more than 1,800 devices and 11,000 device profiles.

MITE device profile is a unique combination of device manufacturer, device model, user agent and device orientation. The same device model can have different user agents that represent different operating system/firmware versions.

Unlike other mobile device simulators, MITE device profiles also contain device characteristics such as image types supported, screen size, headers supported, hardware features, and more.